Getting the right data into a Service Catalog item is not easy. Too many companies let developers with no knowledge of the IT process build catalog items. These often fall short of the original goal and do not support automation well. Our experience on both sides of the process with save time, money, and provide the promises of an automated IT.

No company has more experience getting system events into ServiceNow and routed to the right group. Some of the largest companies in the world count on the tools we use and our best-practice methodologies. We can implement ServiceNow ITOM or use other automation tools like System Center Orchestrator, Azure Automation, and Azure Logic Apps. We have successful integrations with SCOM, Solarwinds, Azure Logs, Nagios, and more.

The heart of ServiceNow is the CMDB. The data needs to be the right kind, complete, authoritative, and up to date. It takes more than a few scripts to get this right. We have extensive knowledge of the systems, management tools, networks, and security involved in getting the ongoing job of discovery done. Let us help get the foundation of good ITSM right.